Q1. What are your terms of packing?
Generally, we pack our goods in neutral brown boxes or 1pcs/carry bag in 10pcs/brown cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What are your terms of payment?
T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What about your delivery time?
Generally, it will take 10 to 40 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q4. Can you produce according to samples?
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures as required.
Q5. Do you test all your goods before delivery?
Yes, we conduct a 100% test on all products before delivery to ensure consistent quality.
Q6. How do you maintain a long-term business relationship?
We keep good quality and competitive prices to ensure our customers benefit. We respect every customer as our friend and sincerely do business and make friends with them, no matter where they come from.
Wilsons Pets
