Frequently Asked Questions
Who are we?
We are a pet products specialist based in Henan, China. Since 2022, we have expanded our reach to North America (25%), East Asia (8%), South America (5%), and various European and Middle Eastern markets. Our team consists of approximately 11-50 dedicated professionals.
How do we guarantee the quality?
Quality is our priority. We always provide pre-production samples before starting mass production and perform a rigorous final inspection before every shipment to ensure excellence.
What can you buy from us?
We offer a wide range of pet supplies including pet clothing, collars, beds, toys, cleaning and grooming supplies, and various pet accessories.
Why should you buy from us instead of other suppliers?
We ensure 100% quality assurance. Unlike others, we check each item one by one before shipping to our customers to maintain the highest standards of service.
What delivery terms and payments do you accept?
We accept various delivery terms including FOB, CFR, CIF, EXW, DDP, and Express Delivery. Supported payment currencies include USD, EUR, JPY, GBP, and CNY via T/T, L/C, Credit Card, or PayPal.
Is the pet furniture easy to clean?
Yes, many of our products, such as pet beds, are designed to be removable and washable, supporting hand wash styles to maintain hygiene and longevity.
Wilsons Pets
