❓ FAQ
1. Are you a professional manufacturer?
Yes, we are a professional manufacturer of puppy training pads with over 15 years of experience. Our factory is certified by BV, BSCI, ISO 9001, and SGS.
2. What is your MOQ and sample policy?
The minimum order quantity is 500 packs per item. We offer free samples (5-10pcs) for testing, with shipping costs collected.
3. Are the training pads safe and non-toxic?
Yes, our products are non-toxic and certified by U.S. California PR65 SGS testing. If a dog swallows parts of the pad, it will not be digested and will pass through the system safely.
4. Can I customize the packaging with a private label?
Absolutely. We can provide die-cut lines for your designers. We also offer standard packaging options like clear bags with colored stickers for lower initial costs.
5. What is the production capacity and lead time?
Our current capacity is over 80 containers per month. Lead time for the first order is approximately 45 days (including artwork confirmation), and subsequent orders are delivered within 30 days.
6. What are your payment and shipping terms?
We typically accept 30% T/T as a deposit, with the remaining 70% against the copy of B/L. Products are shipped via ocean freight (FCL/LCL).