Q
Are you a factory or a trading company?
We are a source pet products manufacturing factory with our own production workshops, R&D team and production lines. On-site factory inspection is welcome.
Q
What qualification certificates do you have?
We can provide Business License, Production License, Quality Inspection Report, CE/FCC/ROHS (for exported products), ISO and other certificates. Third-party testing is also supported.
Q
What products do you mainly produce?
Our main products include pet beds & mats, pet clothes, harnesses & leashes, pet bowls & water dispensers, scratching posts/cat trees, pet toys, pet cleaning & care products, etc. Customization by category is available.
Q
Do you support OEM/ODM or logo printing?
Yes, we support logo embroidery, printing, woven labels, hang tag customization and packaging customization.
Q
Can you customize products according to my drawings or samples?
Yes. We can make samples as long as you provide drawings or samples. We also provide ODM design services.
Q
How long does sampling take and what is the lead time for customized products?
Sampling time takes 3–7 days; the sampling fee is charged according to craftsmanship, which can be refunded or deducted from the bulk order payment. Regular production lead time is 7–20 days, adjusted according to order quantity, style and peak/off-season.